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What's KYC: What to expect and why it matters?
Here’s what to expect: Faster processing times through automation and AI-driven verification Stronger security with encrypted storage and facial recognition tools Privacy-centric updates that minimize unnecessary data exposure Broader support for global ID types and regional verification options As regulations evolve, so will KYC—and we’re committed to keeping your experience seamless and secure.Published on 24 June 2025Updated on 6 Apr 202655Zero-Knowledge Proofs: what are zk-STARKs and how do they work? (zk-STARK V1)
Polynomial commitment: we calculate the hash value of the computation trace and corresponding user balance, user ID, and the value of the corresponding constraint polynomial for each row, and generate a Merkle tree. The Merkle root is the commitment value of the polynomial. Generating sampling proof: using the Merkle root as a random source, we sample the data.Published on 10 May 2023Updated on 8 Sept 2025179How to fix passkey error 50162 on Android devices
Select your profile icon and sign in to your Google account. Select your profile icon Go to your Google Account Go to Security and sign-in. Go to Security & sign-in Open Google Password Manager. Go to Google Password Manager Find the passkey for OKX and delete it. Find the passkey(s) Delete the passkey(s) Important note: if you also use OKX Pay, and the OKX Pay passkey works normally, do not delete the passkey labeled "OKX Pay," otherwise you may not be able to use OKX Pay.Published on 8 Dec 2025Updated on 26 Dec 20251,656How do I secure my exchange account?
The process of setting up these measures starts at sign-up. If you don’t already have an account, you can visit the sign-up page or follow the instructions below. Learn more about phishing attacks and how you overcome them here.How do I set up security for my account?1. Sign up for a new account on OKX Navigate to our homepage and select Sign up, located in the top right corner.Published on 12 June 2024Updated on 23 Mar 20261,315What onboarding information is required for the government-owned enterprise?
For example: Certificate of incorporation or business registration certificate (or equivalent official document, such as a business license) Articles of association Register of directors Register of shareholders or beneficial ownership structure chart (must be signed and dated within the past 12 months) Proof of business address (if different from the registered address) Complete the following template to finish verification Sign, scan, and upload the account opening authorization letter (a boardPublished on 13 Oct 2023Updated on 6 Apr 202661How do I create passkeys? (app)
in and select Other Sign In Options Select other sign in options to use another device to verify your passkey Select iPhone, iPad, or Android device and select Continue to get a QR code Use your other device to scan the QR code Note: for the best experience, please use the latest version of Chrome or Safari.Rename passkey Go to the Menu > Profile and settings > Security > Passkeys to rename your passkey to help you identify the passkey easily.Published on 16 Aug 2023Updated on 6 Apr 202612,937How do I protect my account from Trojan horse takeovers?
Learn how to recognize takeover signs, protect your account, and reduce risk.How do hackers take over my account using a Trojan horse? Trojan horse viruses can grant hackers remote control of your device — often where your critical accounts are already logged in. Once inside, attackers may perform unauthorized actions, such as transferring funds, changing account settings, or accessing private data.Published on 30 May 2025Updated on 5 Feb 202611How do I know if anti-money laundering (AML) program questionnaire is needed for my verification?
It's a critical part of our commitment to responsible business practices and the protection of our platform’s ecosystem. How do I submit the anti-money laundering (AML) program questionnaire? Select Yes under the Additional info part on the Basic company info page Select Take questionnaire.Published on 12 Dec 2024Updated on 15 Oct 202578How do I obtain an ASIC Extract?
During the payment process, please provide your email address Soon, you'll receive a link to download the company extract in your email Ready to continue with your SMSF sign-up? Find out more here: How do I open an SMSF account on OKX? Self-Managed Super Fund (SMSF) FAQPublished on 2 July 2025Updated on 3 Dec 20251What onboarding information is required for a privately owned company?
Sign, scan, and upload the account opening authorization letter (a board resolution containing such authorization is also acceptable) The information collected is used solely for the purpose of completing institutional verification.Published on 13 Oct 2023Updated on 12 Feb 2026278How do I check the status of my institutional verification?
To check the status of your Institutional verification, please follow these steps: Make sure you sign in to your OKX business account here Hover on the profile section and select the Verification option Your progress is automatically saved while you're filling out your application. Select Continue to complete the application once it's done You can complete the application once the requirements are complete Once you submit your application, its status will be updated to Under Review.Published on 10 Oct 2024Updated on 8 Oct 202536Affiliate activity portal - join page enhancement
Learn more" Simply share the "https://www.okx.com/join/xxxxxx" URL and users who select on the link will be able to view the activity beside the sign-up form How many activities can I promote at a time using this new feature? You can only promote one activity at a time using this new feature. This means that the Join page can only display one activity at any given time. However, you're free to enroll in multiple activities. How do I select another activity to promote?Published on 8 June 2023Updated on 25 Mar 2026221OKX Australia: what can I use in Australia?
As part of our global commitment to compliance with local regulatory standards and to providing local currency support, your OKX experience is now provided by entities registered onshore in Australia.Published on 21 Feb 2024Updated on 17 Nov 202553Travel Rule FAQ
You're required to connect your private wallet with OKX and conduct a signing to attest that you own the address.3. Why is my private wallet verification unsuccessful under the Travel Rule? Please ensure that the withdrawing address matches the address you are conducting the signature with. If you're having trouble doing so, we recommend you import your private wallet to OKX wallet and conduct the signing with OKX wallet instead.Published on 20 July 2023Updated on 5 Feb 2026802Affiliate FAQ
Can invitee delete their account and re-sign up to attribute it to a different affiliate? No, they aren't permitted to change their channel by deleting and re-creating accounts for different affiliate attributes.8. My invitee noticed that a default invitation code for the Affiliate Program is already filled in and can't be edited during registration. Can they be allowed to edit it? No, it's not allowed.Published on 4 Dec 2024Updated on 6 Apr 2026722